CUSTOMER SUPPORT
Do you have any questions or concerns? We are always ready to help! Call us at 3219436295 or send us an email at designclicka@gmail.com
FREQUENTLY ASKED QUESTIONS
How do I track my order?
We will send you a guide number via Whatsapp
(3219436295)
What are your delivery options?
If you are located in the city of Bogota or Medellin, request your service against delivery to Whatsapp at 3219436295, the price of the service varies according to your location.
National shipping is free for purchases over $80,000
How do I return an item?
Contact one of our commercial advisors so that they can provide you with the information to make the return
Do you offer international shipping?
For international shipments, contact our vendors at Whatsapp +57 3219436295
We handle 3 different shipping rates
What is your return policy?
valid returns are refunded as a credit. Damaged/faulty items will be subject to exchange if in stock.
All credit for refunds and/or exchanges size will be issued within 7 to 8 business days after the return is processed by the customer.
The items that are necessary for a change or return, can not be used or if so, the product will be returned to the customer